In The Swim Reviews
(Rated by 1124 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Affirm
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 6 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.0
- Return Policy4.5
- Good Value5.0
- Shipping & Delivery4.5
- Customer Service4.0
Recent Customer Reviews (6)
Marco Baer
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Sarah Owens
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Laurence Larivière
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Alyssa Clegg
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Benedek Szarka
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Niamh Fleming
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Payment Methods
Accepted Payment Options:
Prices for items on Intheswim.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Affirm
Payment Process
- Payments can be made online during the checkout process.
- For In The Swim credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
In The Swim Pros & Cons
Pros
1
Variety of Products: InTheSwim offers a wide range of pool supplies and equipment, including chlorine tablets, bromine tablets, winterizing kits, and pool covers.
2
Affordable Prices: The site provides value pricing on replacement pool components and offers daily deals and promotions like 10% off on select items.
3
Payment Flexibility: InTheSwim accepts various payment methods, including credit cards (MasterCard, Visa, Discover, American Express) and debit cards, as well as Affirm Financing for transparent and manageable payments.
CONS
1
Poor Customer Service: Many customers have reported horrible customer service, including rude representatives, long hold times, and unhelpful responses.
2
Quality Issues: There have been complaints about the quality of products, such as the Aqua-Org Pool Shock causing cloudy pool water and the Ultra 16MIL Solar Cover falling apart after a short period.
3
Warranty Issues: InTheSwim has been criticized for not honoring warranties, with customers facing difficulties in getting their claims processed and resolved.
4
Return Policy Problems: Some customers have experienced issues with returns, including being told that items are not returnable due to being hazardous materials, even though they were shipped without issue.
5
Shipping Issues: There have been reports of incorrect deliveries and lack of notification about the need for a signature upon delivery, leading to frustration and delays.
In The Swim Features and Benefits
Features
Variety of Products
InTheSwim offers a wide range of pool supplies and equipment, including chlorine tablets, bromine tablets, winterizing kits, and pool covers.
Affordable Prices
The site provides value pricing on replacement pool components and offers daily deals and promotions like 10% off on select items.
Payment Flexibility
InTheSwim accepts various payment methods, including credit cards (MasterCard, Visa, Discover, American Express) and debit cards, as well as Affirm Financing for transparent and manageable payments.
Step-by-Step Guide
In The Swim provides a detailed online pool care guide to help both novice and veteran pool owners maintain their pools properly.
Equipment Preparation
Connect and prepare pool equipment, including pumps, filters, and heaters, following manufacturer guidelines.
Chemical Management
Use pH increasers, reducers, alkalinity increasers, and stabilizers to maintain optimal water chemistry levels.
Regular Cleaning
Clean filters regularly with In The Swim Liquid Sand Filter Cleaner or Granular Filter Cleaner to prevent clogging and maintain efficiency.
Accidental Prevention
Safety covers act as barriers to prevent children, adults, and animals from falling into the pool when it is not in use.
Debris Protection
They protect the pool from falling debris like tree limbs and keep small debris like leaves out, reducing cleaning time.
Energy Savings
Variable speed pumps save energy by running at lower speeds, reducing energy consumption by 50-80%.
Whisper-Quiet Operation
These pumps offer flexible speed settings for various pool functions, ensuring optimal performance and efficiency.
Advanced Control Systems
Variable speed pumps include on-board computers for easy programming and remote operation through automation systems.
Chlorine Generation
Saltwater pools create chlorine through electrolysis, providing a softer and silkier water feel.
Stable pH Levels
Saltwater pools tend to have a stable pH level of 7.4–7.6 and Total Alkalinity of 80–100 ppm, requiring less frequent adjustments.
Easy Management
These pools often have reduced chloramine formation, resulting in less harsh chlorine smell and fewer eye irritations.
Convenient Sizes
In The Swim offers start-up kits in three convenient sizes, including all necessary chemicals for preparing the pool for the swimming season.
Easier Maintenance
Automatic pool cleaners make maintenance easier, giving pool owners more time to enjoy the water.